iKenHelp

• Are your applications unexpectedly quitting?
• Spending too much time watching the beach ball spin?
• Often forced to force quit?

I know precisely what to do to ensure these and other issues go away, so you can enjoy only quality time with your Mac. My software services range from basic clean-ups to software installs/uninstalls to complex system software troubleshooting.

I can also provide you guidance and set you and your computer up with the latest applications.

I can take all the headaches and risks out of synching devices with your computer. You will enjoy smooth, worry-free operations with your:

• iPhone
• iPad
• iPod (all models)
• Bluetooth-enabled cell phone

For your benefit, I can help enable various software such as:

• iCloud
• MobileMe
• iSync
• iTunes

Your iOS device has huge capabilities for work and play.

I can provide you iPhone and iPad consulting and configuration services to fully take advantage of all its abilities, including:

• Consultation on contract requirements
• Initial setups and problem solving
• Push or IMAP email, calendars, and contacts
• Music, movie and photo synching
• Internet browsing
• Find locations with GPS
• Create customized maps for navigation
• Utilize 100’s of handy apps, including recommended apps
• Software updates

However you define “critical data” – emails, financial records, vacation photos, or a video of your child’s first steps – don’t risk losing it all.

I can help you establish convenient, safe and secure data backup options on:

• Time Capsule
• External hard drives (USB, Firewire, or wireless)
• Offsite backup 

My data backup expertise is ready to help implement reliable third-party hardware backup solutions as well, including:

• Third-party USB and Firewire hard drives
• Network attached storage
• Portable hard drive enclosures, which can house any size third-party SATA or ATA hard drive
• USB flash drives

You can count on my wide range of expert and expedient hardware upgrades (involving customer installable parts), including:

• RAM installs
• Hard drive upgrades and replacements
• Peripheral device installations including printers, scanners, and external storage devices

While I don’t perform AppleCare warranty repairs in-house, I can help you on that front as well. Through an over-the-phone or on-site diagnosis, I will identify your Mac’s area of concern, or let you know when to take your equipment to Apple for service.

I can help setup your network to interconnect Apple and non-Apple wireless and wired computers and peripheral devices including security settings.

I can expertly gauge and assess your Internet service provider needs, and make recommendations on ISPs and plans, including:

• File sharing and FTP
• Email and web hosting
• Domain name registration

I even offer phone support on Internet connectivity issues, so if your Internet is down or you can’t send/receive email, I will point you in the right direction, sparing you much grief and time.

I'm familiar with all the advantages and disadvantages of web hosting companies and server solution types, and would be pleased to answer any questions.

Mac made easy. There’s no simpler way to state it.

I will arrive at your home or office, help you unpack your Mac computer, and set it up to perform like a dream.

This includes a combo technical and mini tutoring session, including application configurations and setups, and basic instructions on how to use them.

Switching from PC to Mac? I’m ready to help. You’ll soon discover what you’ve been missing – the world’s most secure, stable and powerful computer.

I can help you export and import your email messages, address book, calendars, bookmarks, documents, photos, music, movies, and printer/network settings. Plus, you’ll get helpful tips and suggestions about your new Mac during setup.

Or if you're just upgrading your Mac, I can help with the migration process.

If you still need to run Windows apps, I can show you how to use Boot Camp or virtualization software to run Windows on your Intel Mac.

If you need a Software Rebuild to get your computer running at its best, I will make the process quick and simple.

I can meticulously back up all your personal data (including all documents, e-mail messages, address book, calendar, bookmarks, settings, etc), erase your hard drive, reinstall a clean system, and reconfigure it by hand flawlessly, to ensure your computer runs at its best. No stone’s left unturned.

Services are not confined to the Mac platform. I can help solve most of your problems in the above areas running under Windows OS.